01482 802748

Our Terms & Conditions

Service Bookings

Home Shield Breakdown Plans - On Line Bookings

On completion of booking and application Aqua Shield will contact you within 48 hours to arrange your first inspection which is free of charge. If we find that your system is in working condition and without existing faults we will provide cover at the point of inspection. You will need to pay for your plan in full or arrange a standing order payment plan. We may decide to complete your annual boiler service at the time of inspection if cover is provided.

Free Electrical Cover

Free electrical cover is applicable to any of our Home Shield products, subject to passing an initial inspection. You are required to keep your cover plan for a minimum period of 12 months from the date of signature. We will give you the first three months free when you add this product to any of our Home Shield central heating and boiler products. Normal price (with excess) is £23.40. Normal price (without excess) is £31.20. Please see electrical cover terms and conditions for more information.

Referral Vouchers

Vouchers will only be permitted when you, as an existing Home Shield customer have referred a family member or friend, subject to them passing an initial inspection. We reserve the right at our discretion to change the vouchers to an item of equal value. No cash alternative is available.

Free Gift - Android Tablet

Only one free gift is permitted per premium care agreement and is only applicable to qualifying products in our Home Shield range. You are required to keep your care agreement for a minimum contract period of 2 years from the date of signature. We will not increase the cost of your product during this 2 year period. The free gift/product is the gift/product illustrated. Your free gift may take up to 60 days to be delivered.  We reserve the right at our discretion to change the free gift to one of equal value. No cash alternative is available.
*You have the right to end your agreement in writing or by phone to Aqua Shield GB Limited, 371 Anlaby Road, Hull, HU3 6AB or by telephoning 01482 802748. If you cancel your agreement before the end date (2 Years from signature) you will have to pay us the remaining balance of your agreement in full to a maximum cost of £432 within 30 days of cancelling. Your statutory rights are not affected.
*The above terms and conditions are an amendment to, and override the cancellation details in our standard terms and conditions booklet – September 2014 REV08 (Section 5.0 Your Cancellation Rights)

Home Shield Range - Full Terms and Conditions

View our full range of Home Shield plans and Terms & Conditions Here: Home Shield T&C Full Range - September 2014 Rev08

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latest news

5th Feb 2016

Excellent Which?

Home Shield are part of Aqua Shield and we are approved by Which? so you know your in safe and local hands. We’re approved installers for Worcester …Read more

customer testimonials

This is just a short message to say how impressed we was with your engineer Ian. He arrived with a smile and a very professional manner, he completed the job within 2 hours in a professional way.

Tina (Hull)

local contact

01482 802748

Aqua Shield GB Limited
1 Trinity Street, Hull, East Yorkshire